Outsourced IT Partner
Support · systems · strategyOne person, one business — IT support here, websites at webology.online.
Outsourced IT support · Cape Town & remote
Your business should have an IT partner—not a list of disconnected suppliers
I take ownership across everyday support, cloud services, security, websites, business systems and technical planning so you have one clear place to start when technology needs attention.
Problems I take off your plate
When nobody owns IT, the owner usually ends up doing it
Daily support interruptions
Slow computers, broken email, Wi-Fi, printers and access problems keep pulling people away from productive work.
Security and backup blind spots
Updates, passwords, access and backups have grown organically, with no clear recovery plan if something fails.
Spreadsheet and WhatsApp chaos
Customer information, quotes and tasks are scattered across tools, creating duplicate work and missed follow-ups.
Vendor coordination fatigue
Hosting, internet, email, hardware and software suppliers each solve only one part of the problem.
What I can own for you
Business IT from the helpdesk to the roadmap
Users & Devices
- Computer setup and troubleshooting
- Software, printers and user support
- Remote and scheduled on-site assistance
Email & Cloud
- Microsoft 365 and Google Workspace
- Domain email, DNS and account setup
- Access, licensing and file collaboration
Wi-Fi & Office Technology
- Connectivity and network troubleshooting
- Routers, printers and shared devices
- New office and workstation coordination
Security & Continuity
- Updates and account-security baseline
- Backup management and restore checks
- Recovery planning and monitoring
Websites & Business Systems
- Website care, hosting and performance
- CRM, booking, quotation and portals
- Dashboards, APIs and integrations
IT Leadership & Automation
- Vendor, budget and roadmap guidance
- Process analysis and AI automation
- Architecture and project oversight
The best place to start
Your IT Health Check
A focused review creates a shared picture of what is working, what is risky and what should be addressed first.
Discover
Your team, devices, suppliers, cloud services and current frustrations.
Assess
Connectivity, accounts, backups, security, websites and business systems.
Prioritise
Immediate risks, quick wins and a practical 30–90 day action list.
Support
Choose one-off fixes, a managed plan or a longer-term technology roadmap.
Managed business IT
Ongoing support options
Plans are sized around your users, devices, locations and risk profile. Final scope and response commitments are documented before support begins.
Managed IT
IT Essentials
R395 per user / month · minimum 3 usersFor small teams that need a dependable first call for everyday technology concerns.
- User and computer support
- Email and cloud administration
- Wi-Fi, printer and supplier coordination
- Basic security and backup oversight
- Standard target: next business day
Managed IT
Business Care
Custom monthly planFor growing teams that need proactive care, priority support and better technology control.
- Everything in IT Essentials
- Priority support and maintenance time
- Backup checks and security reviews
- Monthly technology review
- Priority target: 12–24 business hours
Leadership
Technical Partner
From R7,500/monthFor established businesses that need hands-on technical leadership as well as support.
- Fractional IT and CTO leadership
- Infrastructure and vendor management
- Quarterly roadmap planning
- System architecture and project oversight
- Critical target: 2–6 hours by agreement
Automated uptime, backup and security monitoring may operate 24/7. Human assistance is delivered during agreed support hours unless an emergency-response SLA is included.
Website care is a separate service
Keep your website secure, updated and available
Website Care is designed for businesses that only need their public website maintained. It does not include employee devices, office networks or general helpdesk support.
- Framework or plugin updates
- Uptime and form monitoring
- Security patching
- 48 business-hour standard response
Experience and outcomes
Technical depth with practical business focus
Years of experience
Across software development, infrastructure, databases, systems analysis and business requirements.
Working portfolio
Examples include CRM, ERP, quoting, planning, AI assistant, digital menu and operational applications.
View the portfolioClient work is shown through a working portfolio of live systems and documented outcomes you can verify.
Service area
Local when you need hands-on help. Remote when that is faster.
Scheduled on-site support in Kuils River, Bellville, Brackenfell, Durbanville, Stellenbosch, Cape Town's northern suburbs and greater Cape Town. Remote support is available across South Africa.
Especially suited to
Ready for fewer technology headaches?
Start with one conversation about what is slowing your business down
I will help you separate urgent risks from useful improvements and recommend the smallest sensible next step.
